AmuraAMURA Software
Service · CRM/ERP integration

AI that lives in your stack.

An AI that can't read your CRM and write to your ERP is a chat window. We wire intelligence into the systems your business already runs on — Salesforce, HubSpot, SAP, Holded, Odoo, Microsoft 365, Google Workspace and the awkward internal API nobody wants to touch.

What it is

The unsexy half
of AI value.

Most AI demos fail at integration. The model writes the proposal but a salesperson copy-pastes it into the CRM. The agent answers the email but a human re-types the conclusion into the ticket system. The savings evaporate.

We close that loop. AI that reads your CRM, your ERP, your tickets, your warehouse, and writes back into them — with permissions, idempotency, audit logs and a human-reviewable queue when something looks off.

What we connect

Across the stack you already paid for.

Ask about yours →
CRM

Salesforce, HubSpot, Pipedrive, Zoho

Read accounts, contacts, opportunities. Update fields, log activities, create tasks — without breaking your sales operations rules.

Bidirectional & audited
ERP

SAP, Holded, Odoo, Sage

Push extracted invoices, validated documents and reconciled lines into the ERP — with the same checks an accountant would do by hand.

ERP-ready output
Productivity

Microsoft 365, Google Workspace

Email, calendars, documents and shared drives — read with permissions, written with the right paper trail.

Permission-aware
Support

Zendesk, Intercom, Freshdesk

Tickets enriched, classified and resolved by an agent — or summarized and routed when the human needs to step in.

Closed-loop tickets
Data

PostgreSQL, Snowflake, BigQuery

Read your warehouse, write back enrichments, expose semantic layers so AI answers business questions in business terms.

Warehouse-native
Custom

Bespoke APIs & legacy systems

Old-school SOAP, undocumented internal APIs, on-premise databases — we wrap them, secure them and bring them into the AI workflow.

Even the awkward ones
How we ship it

Integration as engineering.

Authenticated, rate-limited, idempotent, logged, versioned. The boring properties that make integrations survive past their launch quarter.
01

Map the data model

Which entities matter, who owns them, where the source of truth lives, what the AI is allowed to touch and what it must never touch.

02

Design the contract

Read scopes, write scopes, idempotency, retries, error queues. Integration as engineering, not as glue code.

03

Build & instrument

Authenticated, rate-limited, logged. Every read and write traced. Failures land in a queue a human can review and replay.

04

Operate as infrastructure

Versioned, monitored, alerted. When the upstream API changes, we know before your team does — and we fix it before it breaks.

Trust

Safe, traceable AI,
enterprise-ready.

We design for privacy from the start, human control, traceability, usage limits, permissioning and documentation. For sensitive processes, we help assess risk and applicable obligations under GDPR and the EU AI Act.

  • 01We never train models on your data without explicit authorization.
  • 02Human review built-in for processes where risk demands it.
  • 03Traceability: prompts, sources, permissions, errors and metrics — documented.
  • 04Privacy, security and control integrated from day one.
  • 05Solutions engineered to be maintained, audited and improved over time.
GDPREU AI ActAEPDISO 27001 readyEU data residency
Personal diagnosis

We work with
few clients.

Every engagement is led personally by one of the partners. If there's a fit, you get a personal first read of your case within one business day — not a canned demo.

How we work
  1. 01Tell us which process eats your time
  2. 02Personal reply within one business day
  3. 0320-minute call — no demo, no pitch
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