AmuraAMURA Software
Use cases

Use cases that actually ship to production.

A curated catalog, prioritized by return, integration ease and maturity. If you don't see it here, we've probably already built it.

01, Area

Sales & CRM

01

Commercial proposal agent

Reads requirements, customer history and pricing. Drafts proposals and follow-up tasks in the CRM.

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02

Signal-based lead prioritization

Contact enrichment plus a predictive score wired into the CRM, with the reasoning exposed.

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03

Dormant opportunity reactivation

Detects inactive opportunities, drafts contextual outreach and creates tasks in the CRM.

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02, Area

Customer support

01

Support agent with knowledge base

Answers using manuals, policies and past cases. Escalates when risk demands it.

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02

Multi-channel triage

Email, WhatsApp and web forms classified by intent and urgency in seconds.

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03

Conversation summary with actions

Every ticket ends with a summary, actions taken and automatic follow-up.

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03, Area

Back office & administration

01

Invoice & delivery note extraction

Reads heterogeneous documents, validates fields, flags anomalies, ERP-ready output.

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02

Email classification & routing

Detects intent, customer, urgency and department. Auto-routes with full audit log.

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03

Assisted reconciliation

Compares payments, invoices and ledger entries with explained, reviewable suggestions.

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04, Area

Document analysis

01

Internal knowledge assistant

Answers questions about contracts, manuals, policies and processes, with citations.

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02

Contract review assistant

Flags non-standard clauses, template deviations and legal risks.

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03

Accelerated due diligence

Structured extraction of key information from whole data rooms.

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05, Area

Reporting & leadership

01

Weekly executive briefing

Summarizes sales, operations, incidents and KPIs in plain language. Delivered Monday mornings.

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02

Intelligent alerts

Detects deviations and sends context to the owner, not just the number.

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03

Natural-language business Q&A

Ask questions about your data and get answers with charts and traceability.

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Personal diagnosis

We work with
few clients.

Every engagement is led personally by one of the partners. If there's a fit, you get a personal first read of your case within one business day, not a canned demo.

How we work
  1. 01Tell us which process eats your time
  2. 02Personal reply within one business day
  3. 0320-minute call, no demo, no pitch
Start the conversation →